Supply chain's most complete AI productivity platform.

Augie isn't a chat bot wrapped around a model. It's an AI teammate built on four foundations that let it do the work, not just talk about it.

FOUR LAYERS OF INTELLIGENCE

Most AI gives you a model. Some give you a workflow. What you need is a teammate.

Meet Augie, your new AI teammate. It reads inboxes, responds to customers, weighs rates, and manages loads from order to cash.

Layer 01

FUNDAMENTAL SKILLS

Read. Write. Call. Listen. Act.

Augie operates across every channel that supply chain runs on and across every system in your stack.

No silos. No gaps. The same teammate, wherever the work happens.

Picksup.Callsout.

Inboundandoutbound—shippers,carriers,facilities.Handlesphonetrees,voicemails,andappointments.24/7.

Voice

Ineveryinterface.

LivesinTeams,Slack,TMS,andinsideAugment.Answers,takesinstruction,surfacescontextwhererepsalreadywork.

Chat

Reads.Replies.Routes.

Monitorsinboxes,parsesBOLsandattachments,repliesinyourvoice.Workswithwhateverformatyourshipperssend.

Email

Driversactuallyanswer.

SMSforcheckcalls,updates,andPODrequests.Meetsdriverswheretheyalreadyare—noapp,noportal.

Text

Layer 02

WORKFLOWS

Built for supply chain's realities. Tailored to yours.

Production workflows ship out of the box, tuned on more than $50B in freight under management. Need something specific to your operation? Build it in plain English with the Custom Workflow Builder.

No messy flowcharts. No engineering resources.

Workflowsthatshiplive,dayone.

Tunedacrosshundredsofbrokerages,carriers,shippers,anddistributors.Continuouslyimprovedforyoubyourteam.

• Brokerages
• Carriers
• Distributors

Track & Trace

• Check calls
• Updates

Carrier Selection

• Find
• Vet
• Book

Load Building

• Tender
• TMS

Document Management

• BOL
• POD
• Invoices

Appointment Scheduling

• Facility coordination

Customer Support

• Inbound
• Status
• Exceptions

YourSOP.InplainEnglish.

Monitorsinboxes,parsesBOLsandattachments,repliesinyourvoice.Workswithwhateverformatyourshipperssend.

SOP

Carrier vetting

authoring v3

When a new carrier reaches out

• Done: Verify MC and DOT against FMCSA
• Done: Check insurance is on file and current
• Done: If safety rating is conditional, flag for rep
• Done: Authoring

Layer 03

KNOWLEDGE

What your team knows, Augie never forgets.

Every Augie workflow learns as it runs. Customer preferences persist. Patterns across loads compound.

Augie adapts and tailors to your specific operations.

Before

In heads & sticky notes

• "Don't book Carrier X on the Atlanta lane — they no-show."
• "Walmart wants POD within 4 hours, every time."
• "Always call Receiver 8821 before scheduling."
• "This shipper's tenders skip the commodity field."

After

Durable, governed, queryable

• Carrier preference: ATL lane — learned 04/12

• SLA: Walmart POD < 4hr — learned 03/28

• Pre-call rule: Receiver 8821 — learned 04/02

• Tender quirk: missing commodity — learned 04/19

Layer 03

HOW AUGIE LEARNS

Knowledge Hub takes it further.

Knowledge Hub turns your team's best institutional knowledge across SOPs, carrier preferences, and expert judgment into instant, role-specific answers.

Every rep operates like your best rep from day one.

COREKNOWLEDGE

Includedwitheveryworkflow

Thememoryinsidethework.

EveryAugieworkflowlearnsasitruns,andpatternsacrossloadscompound.There'snoseparateproducttobuy—coreKnowledgeisthefoundationthatmakesyourworkflowssmarterthelongertheyrun.

• Captures SOPs from rep corrections

• Scoped to the workflow it powers

• Learns lane, carrier, and facility patterns

• Remembers customer preferences

KNOWLEDGEHUB

PaidSKU·allcustomers

Asharedbrainforthewholeteam.

Unifiesstructureddata(TMS,ERP,datalake),unstructureddocs(SOPs,PDFs,contracts),andtribalknowledgefromrealconversationsintoonegovernedknowledgelayer.EmbeddedinyourTMS,Slack,Teams,Zoom,andemail—sotherightanswershowsupwhereworkalreadyhappens.

• Ingests structured + unstructured sources

• Captures key operator knowledge

• Role, row, and column-level permissions

• TMS, Slack, Teams, G Chat, email, SMS

• Powers Augie to act on knowledge — not just retrieve it

Layer 04

REASONING

Decisions, not just actions.

Augie doesn't just follow scripts. It weighs your rules, load signals, customer context, and live market data, then decides just how your best operator would.

Patterns get recognized. Tradeoffs get weighed.

Decisions get made and explained.

Rules

Yourguardrails.HardconstraintsAugienevercrosses.

• ON
• L-41,283
• Margin floor
• 15%
• 18%
• Carrier list
• Carrier B
• Walmart SLA
• POD < 4hr

Signals

What'shappeningonthisload,rightnow.

• ON
• L-41,283
• Lane capacity
• Loose
• On-time (50)
• 96%
• Dwell flags
• None
• Dwell flags
• Clear

Context

Whothiscustomeris.Whattheycareabout.

• ON
• L-41,283
• Customer
• Walmart
• Preferred fleet
• 3 carriers
• History w/ B
• 4 / 4 on time
• Lane priority
• ↑ High

Marketdata

Thelivemarket—notlastquarter'saverage.

• ON
• L-41,283
• Spot avg
• $2,330
• Carrier B
• $1,985
• Position
• 15% under
• Tender accept
• ↑ trending

Built to integrate.

Certified to protect.

INTEGRATIONS

Workswhereveryourteamworks

No ripping and replacing. Augie integrates across every system and channel: ERP, email, voice, messaging, and more.

SECURITY & COMPLIANCE

Enterprise-gradesecurity,builttofityourexistingtechstack.

Trusted by enterprise freight and distribution teams to run critical workflows every day.

See the most complete AI productivity platform for yourself.

Twenty minutes. We'll trace a real workflow end-to-end and visualize how Augie embeds in your operations.