Augie now supports multiple teammates for voice calls

Jan 12, 2026

Augie can now represent multiple teammates — each with their own name, voice, and avatar — and rotate them across the workflows you enable.

Why It Matters

• Improve pickup rates and call outcomes with more natural, less repetitive conversations.
• Keep outbound communication on-brand with names and voices that match your team.
• Manage it all yourself — no engineering or CS lift required.

How It Works

• Set up teammates in the portal under Settings → Teammates.
• Assign each teammate a unique name, voice, and avatar, then enable them by workflow.
• When a call is initiated, Augie auto-selects an enabled teammate for that workflow.

Availability

• Live now in the portal.
• Next up: expanding teammate support across more channels and all workflows.

Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.