Augie now tracks drivers with a single tap - Augment
Augie now tracks drivers with a single tap
Apr 29, 2026
Getting precise driver locations has always meant chasing down check calls, firing off texts, or standing up separate tracking services. Augie already handles the back-and-forth on check calls and carrier messaging, and now it can pull accurate GPS coordinates from the driver's phone with a single tap.
Why It Matters
- Get precise, real-time location without spending rep time on check calls or text chasing.
- Replace or supplement paid third-party tracking services with a built-in alternative.
- Give drivers the easiest possible experience: tap a link, allow location, done.
How It Works
- When a load goes “In Transit,” Augie automatically texts the driver a unique tokenized link.
- The driver taps the link, allows location access in their browser, and GPS coordinates are captured instantly.
- Augie converts the coordinates into a transit update with city, state, and country, and writes it straight into your TMS.
- Links are single-use and expire after 12 hours, with one active link per load at a time.
Availability
- In early rollout. Contact your Augment rep to get your brokerage enabled.
Other Updates
Assistant emails are now available in the Augment portal: Augie now surfaces the thousands of emails not tied to a load — customer service, fraud disqualifications, ineligible trucklists — with a full audit timeline of the actions on each.
See assistant emails in the portalAugie now writes, runs, and evaluates SOP tests: The Authoring Service now writes, evaluates, runs, and iterates on SOP tests in a self-correcting loop. Edit an SOP, and Augie can confirm it does what you want — without anyone writing a single test by hand.
See Augie’s SOP testing in actionAugie now sends emails through Proofpoint for increased security: Augie now routes outbound emails through customers' Proofpoint Secure Email Relay tenants, improving security for enterprise customers with strict email postures.
See Augie’s Proofpoint conduit in action
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Augie handles the daily grind so your operators can focus on service and scale.