# Smarter Track & Trace with Fuzzy Location Matching 🌍

Jun 30, 2025

Track and trace just got more accurate. We've upgraded how Augie interprets driver-reported locations during check-in calls—especially when names are mispronounced, mistranscribed, or slightly off.

With our new **"fuzzy search along route"** logic, Augie uses route context and the Google Places API to identify the most likely location—even if a city name is imprecise or missing a state. This means fewer missed updates and better visibility for your ops team.

**Examples:**

- If a driver headed to Oklahoma says they're "in Springfield," Augie now knows they likely mean Springfield, MO on I-44.
- If someone mentions “Pine Bluff, Nebraska” while heading west on I-80, Augie infers they mean **Pine Bluffs, WY**—just over the border.

This enhancement ensures more accurate transit updates in your TMS—and it's just the beginning. We’re bringing the same smarts to track and trace emails next.

# Assistant emails are now available in the Augment portal

Augie now surfaces the thousands of emails not tied to a load — customer service, fraud disqualifications, ineligible trucklists — with a full audit timeline of the actions on each.

[See assistant emails in the portal](/content/product-updates/assistant-emails-are-now-available-in-the-augment-portal/index.html)

# Augie now write, runs, and evaluates SOP tests

The Authoring Service now writes, evaluates, runs, and iterates on SOP tests in a self-correcting loop. Edit an SOP, and Augie can confirm it does what you want — without anyone writing a single test by hand.

[See Augie’s SOP testing in action](/content/product-updates/augie-now-write-runs-and-evaluates-sop-tests/index.html)

# Augie now sends emails through Proofpoint for increased security

Augie now routes outbound emails through customers' Proofpoint Secure Email Relay tenants, improving security for enterprise customers with strict email postures.

[See Augie’s Proofpoint conduit in action](/content/product-updates/augie-now-sends-emails-through-proofpoint-for-increased-security/index.html)

# Meet Augie, the AI teammate built for supply chain.

Augie handles the daily grind so your operators can focus on service and scale.